Reference

Terms That Cover Your White 444 Account

These terms set out what you agree to when you open and use a White 444 account. Access and eligibility depend on your local law and the regions where our service is available — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion-dependent accessOne account per personSubject to change with notice
White 444 Terms That Cover Your White 444 Account
HOW WE OPERATE

How We Handle Your Account and Data

White 444 keeps your account data secure and only uses it to operate your account, process payments through bKash, Nagad, and Rocket, and meet our compliance obligations. Here is what that looks like in practice.

Account Security Your account is protected with OTP verification on login. If we detect unusual access, we lock the account and contact you on your registered mobile number before restoring access.
Data Retention We hold your account and transaction records for as long as required by applicable law. You can request a summary of your data by contacting support through live chat or email.
Wallet Verification Withdrawals to bKash, Nagad, or Rocket are matched against the wallet number registered on your account. Mismatches trigger a manual review before funds are released.
Terms Updates When these terms change, we post the updated version here and note the revision date. For material changes, we send a notification to your registered contact before the update takes effect.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team can help. Queries about wallet transactions, account status, or eligibility are handled through the channels below.

Live Chat Start a chat from your account dashboard for the quickest response on terms or account queries during support hours.
Email Support Send detailed questions about these terms, account restrictions, or wallet verification to our support address and we will respond within one business day.
Help Centre Our help pages cover common questions about account rules, bKash and Nagad deposits, and what to do if your account is restricted.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

Account eligibility depends on your local law and the regions where White 444 is available. You must provide accurate personal details and meet the age requirement applicable in your region.

No. Each person may hold one account only. If we find duplicate accounts linked to the same identity or wallet, we may close the additional accounts and review any associated transactions.

We may suspend or permanently close your account. If funds are held at the time of closure, we will follow our standard verification process before determining how they are handled.

Contact our support team via live chat or email with your registered account details. We will provide a summary of the data we hold within a reasonable timeframe under applicable law.

The core terms apply equally across all payment methods. Wallet-specific rules — such as matching your registered number — are noted in the payments section of your account settings.

The revision date at the bottom of this page updates whenever we make changes. For significant updates, we send a notification to your registered mobile number or email before the new terms take effect.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.